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About this employer

Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners and affiliated companies, FXCM is able to provide abundant FX resources to the global market. Additionally, FXCM has consultation centres in Shanghai, Chengdu and Guangzhou to provide diversified market information.

 

About this employer Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners...
About this employer

Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners and affiliated companies, FXCM is able to provide abundant FX resources to the global market. Additionally, FXCM has consultation centres in Shanghai, Chengdu and Guangzhou to provide diversified market information.

 

Financial Service Representative (Foreign Exchange) - Mandarin Speaker

Job level Entry
Work exp No work experience To 7 Years
Education Bachelor Degree
Location
Causeway Bay Causeway Bay Hong Kong Island, Hong Kong
Employment type Permanent
Industry Financial Services
Job function Banking / Finance > Others
Sales / Business Development / Customer Service > Business Development
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 29/01/2018 2018-01-29 2018-02-28

To help grow our Asian market, we are looking for young, energetic individuals who can speak Mandarin proficiently to join us in our Hong Kong office.

Key Responsibilities (not limited to):

  • Offer multiple solutions, platforms and services to self-trading customers
  • Provide exceptional support to existing user base including market commentary and trading education in a timely manner
  • Develop and maintain FX & CFD product and trade execution knowledge
  • Assist in institutional clients on-boarding
  • Implementing proper KYC standards to ensure the firm operates in compliance with relevant regulatory requirements
  • Liaise with local and international sales / support teams, middle office and back office teams
  • Basic salary + discretionary quarterly performance bonus

Experience and Skills:

  • A strong passion, interest and knowledge of global financial markets
  • Highly energetic and quick learning skills
  • Proven ability to manage time and information efficiently and effectively
  • Resourcefulness and self-reliance in identifying and solving problems
  • Previous sales, tele-marketing and service oriented experience is a plus
  • A team player with strong organizational skills and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback

Qualifications:

  • Degree in Economics / Finance / Business Admin is a plus.
  • Fluent in written and oral Mandarin and English.
  • Strong MS Office skills with familiarity of Salesforce software preferred
  • Fresh graduates / no experience in Finance industry are also welcome, formal on-the-job training will be provided
  • Final year students if able to work at least 16 hours per week will consider as Financial Services Intern. Good performance during the internship will have chance to consider as a full-time employee in future.
  • Ideal candidate should be eligible to work in HK. IANG Visa Holders are Welcomed.

Fringe Benefits:

We are dedicated to fostering a Work Hard Play Hard, Friendly Working Culture being a Participation Organization of Work Life Balance (WLB) for 2017/2018. We are an Equal Opportunity Employer and welcome applications from all walk of life and nationalities with the required skill and experiences.

Leading Remuneration & Supportive Package:

Career Development / In-house and on the job training / Comprehensive Medical Coverage / Life Insurance / Discretionary Bonus / Visa Sponsorship.

Work-Life Balance:

5 day week / Monthly Birthday Staff Party / AL ranging from 10 to 23 working days / Marriage leaves / Full paid Maternity and Paternity leave / Annual Party / Care for Community events.

If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary & availability to [ Apply Now ] for application.

Please visit our Website: http://www.fxcm.com for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.