Global Exchange is a leading Group in the provision of foreign currency exchange services at world-class international airports with a branch network of over 240 outlets at 57 international airports in 20 countries across the 5 continents. Our company is rapidly expanding and due to our opening at Hong...

Global Exchange is a leading Group in the provision of foreign currency exchange services at world-class international airports with a branch network of over 240 outlets at 57 international airports in 20 countries across the 5 continents.

Our company is rapidly expanding and due to our opening at Hong Kong airport in January 2018, we are seeking for enthusiastic and dynamic professionals to join our team. This is a great opportunity with a real career plan in a leading expanding company in the region. 

Foreign Exchange Teller/ Customer Service Representative

Job level Entry
Education F.5 - F.7 or DSE
Location
HK International Airport
Employment type Full Time
Benefits 13-month pay, Paid overtime, Performance bonus, Transportation allowance
Industry Trading / Import & Export / Wholesale
Job function Banking / Finance > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Published On 17/05/2018

Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports with a branch network of over 240 outlets at 57 international airports in 20 countries across the 5 continents.

Our company is rapidly expanding and due to our opening at Hong Kong airport in January 2018, our Business Operations division has an exciting opportunity for a proactive and customer focused individual to join their team as Customer Service Representative/Teller.

 

These are the key responsibilities of the position:

  • Providing the foreign exchange service via face to face transactions in the airport
  • Informing customers on available services, promotions and about the currency exchange rates
  • Processing customer invoices, answering customer questions and solving issues as necessary
  • Providing the highest quality of customer service and achieve sales target

 

Requirements:

  • Minimum 6 months of relevant experience in customer service/retail/sales
  • Good command in spoken English and Chinese (Cantonese)
  • Ability to work in a retail fast-paced environment
  • Good communication skills
  • Fresh graduates are welcome