Fraud Control Assistant Officer (Shift Duty)

Job level Entry
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Not Specified
Employment type Full Time
Industry Banking
Job function Banking / Finance > Legal / Compliance
Banking / Finance > Private Banking / Wealth Management
Banking / Finance > Risk Management
Published On 22/08/2019
ref. 495539

Job No.: 495539
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Compliance, Management, Risk Management

 

Responsibilities:

  • Support team-head to plan and enhance team operations
  • Coordinate with team members as well as motoring daily operations
  • Investigate credit card related fraud cases
  • Conduct analysis and monitor business alert system
  • Handle customer enquiries and deliver quality customer services
  • Perform general clerical duties

 

Requirements:

  • Secondary level or above
  • Proficient in Microsoft software (Word, Excel, PowerPoint) and Chinese word processing
  • Customer-oriented with excellent interpersonal, communications and presentation skills
  • Good command of both spoken and written English and Chinese
  • Shift duty required (with extra shift allowance)