About this employer Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the new MTR Whampoa Station Exit D2, merely eight minutes away from the hustle and bustle of Tsimshatsui by Hotel shuttle bus,...
About this employer

Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the new MTR Whampoa Station Exit D2, merely eight minutes away from the hustle and bustle of Tsimshatsui by Hotel shuttle bus, and adjacent to the pier travelling to North Point. The hotel, featuring 555 rooms and suites, six restaurants, a rooftop swimming pool, fully equipped gym facilities available 24 hours daily and all-you-can-read e-newspapers and e-magazines, caters well to both business and leisure travellers.

Front Desk Officer

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Hunghom
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Published On 19/10/2018

Responsibilities:

  • Responsible for checking in/out guests and arranging room change if deemed necessary
  • Handling guests’ enquiries in a professional manner
  • Handling foreign exchange for in-house guests and upselling to promote hotel services and facilities
  • Ensuring frontline services in upmost standard and maintaining a good relationship with guests

Requirements:

  • Diploma or above in Hospitality Management or other related disciplines
  • Outgoing and pleasant personality, customer-oriented with excellent communication and interpersonal skills
  • Excellent command of spoken English and Chinese
  • Knowledge of Opera system is an advantage

 

 

Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required