The Royal Garden, which is awarded as a Caring Company, opened in its doors in 1981 and today, it is one of the best available accommodation options in Hong Kong. Situated in the center of the city in Tsimshatsui, The Royal Garden is within close proximity to many major attractions around the city. Asides...
The Royal Garden, which is awarded as a Caring Company, opened in its doors in 1981 and today, it is one of the best available accommodation options in Hong Kong. Situated in the center of the city in Tsimshatsui, The Royal Garden is within close proximity to many major attractions around the city. Asides from the convenient and great location of our hotel, the rooms and facilities reflects absolute quality and a promise of utmost comfort for each and every guests. We offer wide range of training and development programs as well as a rewarding career for all candidates who have positive attitude at our hotel.

Front Desk Officer

Job level Entry
Education Diploma / Certificate
Location
Tsimshatsui East
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Travel / Tourism > Reservation / Ticketing
Published On 23/10/2018

Job Responsibilities

  • Responsible for check-in and check-out procedure and provide guest services with the highest level and quality standards established by the Hotel.
  • Handle customer inquiries and complaints in timely and professional manner. If necessary, promptly report to their superiors.
  • Coordinate with internal departments in order to handle requests and complaints.

Job Requirements

  • Diploma or above in hotel management or related discipline
  • Relevant experience in star hotel / serviced apartment
  • Familiar with Opera system
  • Good communication and interpersonal skills
  • Pleasant and outgoing personality
  • Good command of spoken English & Mandarin
     

Fresh graduates who are interested in joining Hospitality industry are also welcome to join our team

 

Competitive package offered to the right candidate, include 12-day annual leave, attractive performance bonus, medical & dental plan, free meal, education & development allowance, staff dining discount, birthday gift – free cake.

Interested parties may email application letter together with detailed CV (with current and expected salary) or whatsapp us at 9729 1612.

Applicants who do not hear from us within 4 weeks should consider their applications unsuccessful. Information collected will be used for recruitment purposes only.