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Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. It is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will never forget. The Group, including hotels in Hong Kong and Macau respectively and serviced apartments as well as a few others on the way as we expand into the Asia-Pacific region, is simply the gold standard when it comes to Asian luxury hospitality. Each of our hotels has an amiable ambience and world-class amenities, displaying the Group’s unwavering commitments to hospitality excellence. For more information, please visit our website at www.emperorhotelsgroup.com.


英皇集團旗下英皇酒店集團 —— 業務遍及香港、澳門的酒店集團。英皇酒店集團追求極高的品質,致力提供靈活多變和別出心裁的服務。選擇集團旗下酒店的貴賓將會享受到尊尚的服務和珍饈佳餚,並擁有永誌難忘的住宿體驗。作為亞洲酒店的翹楚,集團在香港及澳門各設有提供非凡住宿服務的酒店以及服務式公寓;隨著業務發展,集團亦計劃在亞太區開設多間新酒店。每一間都為住客提供別具情調的環境及世界級的設施,體現集團精益求精的服務承諾。 如欲瞭解更多本集團資訊,歡迎前往公司專頁www.emperorhotelsgroup.com。

充滿熱情幹勁的您,機會就在眼前,誠邀您加入我們的團隊,實現自己的理想和抱負。

Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. It is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will...

Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. It is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will never forget. The Group, including hotels in Hong Kong and Macau respectively and serviced apartments as well as a few others on the way as we expand into the Asia-Pacific region, is simply the gold standard when it comes to Asian luxury hospitality. Each of our hotels has an amiable ambience and world-class amenities, displaying the Group’s unwavering commitments to hospitality excellence. For more information, please visit our website at www.emperorhotelsgroup.com.


英皇集團旗下英皇酒店集團 —— 業務遍及香港、澳門的酒店集團。英皇酒店集團追求極高的品質,致力提供靈活多變和別出心裁的服務。選擇集團旗下酒店的貴賓將會享受到尊尚的服務和珍饈佳餚,並擁有永誌難忘的住宿體驗。作為亞洲酒店的翹楚,集團在香港及澳門各設有提供非凡住宿服務的酒店以及服務式公寓;隨著業務發展,集團亦計劃在亞太區開設多間新酒店。每一間都為住客提供別具情調的環境及世界級的設施,體現集團精益求精的服務承諾。 如欲瞭解更多本集團資訊,歡迎前往公司專頁www.emperorhotelsgroup.com。

充滿熱情幹勁的您,機會就在眼前,誠邀您加入我們的團隊,實現自己的理想和抱負。

Front Office Supervisor

Job level Middle
Work exp 5 Years To 10 Years
Education Diploma / Certificate
Location
Wanchai, Yaumatei Hong Kong Island, Kowloon, Hong Kong, Hong Kong
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Catering / Hospitality > Front Desk / Front Office
Travel / Tourism > Reservation / Ticketing
Published On 06/06/2018 2018-06-06
ref. FOS201806

Job Responsibilities
- Responsibilities for the daily operations of Front Desk and all related Guest Services, including enquiries and greeting & serving hotel guests
- Ensure provide the high quality of hotel services standard
- Conduct on-the-job training to Front Office Staff
- Handle emergency case and Complaint
- Handle other ad-hoc duties as required

Job Requirements
- Diploma holder or above in Hospitality Management is preferred
- Minimum 4 years of relevant experiences with minimum 1 year experience in Supervisory Level
- Service oriented, hardworking and able to work independently
- Good command of both spoken and written in Chinese, English and Putonghua
- Overnight shift is required

Contact Us:

Interested parties please apply with your application letter, resume, current and expected salary, and availability by email to [our mailbox through Apply Now ]. For more information, please contact our Human Resources Department at 3610-0063.

We are an equal opportunity employer & welcome applications from all qualified candidates. The information provided will be treated in strict confidence & be used only for consideration of your application for relevant / similar posts within the Emperor Hotels Group. Applicants not hearing from us within four weeks may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of six months.