World Leading Social Casino & Card Game Developer ME2ZEN is a world leading casino game developer and operator with distinguished experience. Currently in our main target markets, namely North America, Europe and Asia, we already produced the best mobile Casino Games and Solitaire Games. And we are...

World Leading Social Casino & Card Game Developer

ME2ZEN is a world leading casino game developer and operator with distinguished experience. Currently in our main target markets, namely North America, Europe and Asia, we already produced the best mobile Casino Games and Solitaire Games. And we are also making effort to bring more brilliant games to the people from all over the world!

Game Customer Service Coordinator

Job level Middle
Work exp 1 Year To 2 Years
Education Diploma / Certificate
Language English
Location
Kwun Tong
Employment type
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan
Industry Information Technology
Job function Information Technology > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 04/09/2018
Job Summary
  • Build sustainable relationships and trust with customers through open and interactive communication.
 
Job Responsibilities:
  • Communicate with customers through various channels, such as email, phone call, facebook messages
  • Respond promptly to customer inquiries & complaints
  • Identify and assess customers’ needs to achieve satisfaction
  • Report customer’s feedback to the Dev Team and follow up to ensure resolution
 
Job Requirements:
  • Excellent communication and presentation skills
  • Excellent English Language skills
  • Problem analysis and problem-solving skills
  • Well-know with mobile gaming industry is preferred
  • 1~2 years working experience
  • Willing to work on day / night shift duties (Weekend and/or on public holiday is required.)

Interested parties please email your full resume in Word format with current and expected salary, and date of availability to Me2zen Limited.

All personal data collected will be used for recruitment purpose only and kept confidential.