RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Global Coffee Brand Call Centre CS ($18K + / No Shift Required)

Job level Entry
Work exp 1 Year To 5 Years
Education Associate Degree
Location
Kowloon Bay
Industry Retail - Catering / F&B
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 12/07/2019

Job Description:

  • Manage customer enquiries and complaints efficiently and professionally
  • Respond to customers by providing information using templates accordingly
  • Able to take customer orders via phone and cross-sell other products
  • Keep customers’ information up to date on company system

 

Job Requirements

  • Form 7/ DSE level of education or above
  • 3 years’ of working experience in a call center environment
  • Good command of written and spoken English, Cantonese and Mandarin
  • Proficient skills in using Microsoft Word, Powerpoint and Excel
  • Outstanding communication skills in order to capture customer’s interest over the phone

 

Job Benefits:

  • Attractive Salary Package (UP to $18K +)
  • Steady Working Hours (Mon – Fri / 0900-1800)
  • Life Insurance
  • Medical Insurance
  • Great Career Prospects

 

If interested, please click ’’ button or Whatsapp 90174128 (Miss Tiffany Ng) directly, thanks.