Guest Coordinator / Membership Coordinator - Native English Speaker

Job level Entry
Education
Professional Qualification Bachelor Degree
Skill Customer Service, Relationship Management, Interpersonal skills
Language Chinese - Cantonese, Chinese - Mandarin, English
Location Quarry Bay
Employment type Permanent
Benefits 5-day week, Discretionary bonus, Medical plan
Industry Property / Real Estate Development
Job function Administration > Receptionist
Published On 04/08/2017

Our client is a highly reputable corporation in Hong Kong and they are now looking for a Guest / Client Coordinator to join their group. Our client is generous in providing benefits to employees and values work-life balance. This is also a five-day workweek role.

 

As a Client Coordinator, you will be responsible for:

  • Liaising with clients via telephone and email to manage reservations, enquiries, complains and handling problematic situations whenever necessary
  • Coordinating events to enhance engagement and maintain a good relationship with clients
  • Managing members’ database to understand their profile, culture and behaviors
  • Providing support to clients in organizing events, roundtable meetings and gathering

You have to satisfy the following criteria to qualify for the role:

  • Degree in any disciplines
  • 2+ years of experience in Customer Services, Membership Coordination, Guest Relations or equivalent
  • Native in English is a must; Fluency in Chinese would be an advantage
  • Attentive, efficient and strong communication skills

 

Feel free to contact Miss Doris MOK on 3478 7266 to learn more about the role.