In the customer service industry, people matter. That’s why at V Group, we’re always looking for exceptional people—people who will challenge us and make our teams stronger. We look for people who are passionate about what they do and who go the extra mile to get the job done—and...

In the customer service industry, people matter.

That’s why at V Group, we’re always looking for exceptional people—people who will challenge us and make our teams stronger. We look for people who are passionate about what they do and who go the extra mile to get the job done—and done well.

V Group is a real estate investment, development and management group established in 1994. Since 2005, it has specialized in developing and operating a dynamic range of serviced apartments and residences under the “V Serviced Apartments" and “V Residences" brand.

Today V Group is one of Hong Kong’s largest owner-developer-operators of close to 400 serviced apartment and residence units, including 132 units at V Causeway Bay at 9 Yee Wo Street; 20 designer one and two bedroom apartments at V Causeway Bay² at 25 Tung Lo Wan Road; 25 studios at V Wanchai at 180 Jaffe Road; 33 one and two bedroom apartments at V Happy Valley at 68 Sing Woo Road; 59 studio apartments at the Lodge at 535 Canton Road, West Kowloon; and most recently 112 residences at the group’s first fully-fledged residence Castle One by V at One Castle Road.

V Group actively seeks out opportunities to acquire, develop, operate and manage with the highest standards, quality residences and serviced apartments across the region.

Guest Experience Specialist

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Professional Qualification Bachelor’s degree by an accredited institution required, fields related to marketing preferred
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Wanchai
Employment type Permanent
Benefits Competitive pay, Dental plan, Discretionary bonus, General holidays, Maternity leave, Meal allowance, Medical plan, MPF, Paid overtime, Paternity leave, Special / extra leave
Industry Property / Real Estate Development
Job function Construction / Property > Operations / Facility / Property Management
Design > Interior Design
Marketing / Public Relations > Marketing - Digital Marketing
Published On 04/09/2018

Responsibilities

  • Assist in the visual presentation of V Serviced Apartments to customers
  • Regularly review and update portfolio show flats to maintain a high standard
  • Source relevant materials (flowers, other props) as needed
  • Management of Inventory, Props to ensure good accountability of stock
  • Participate in Product Development of portfolio-wide serviced apartments
  • Assist in guest experience management and implement initiatives to boost guest experience
  • Assist in ad-hoc work within the Marketing team as required such as social media and digital marketing
     

Job Requirements

  • A strong interest and ability in interior design and show flat decoration is crucial, interest in other areas of marketing also necessary
  • Bachelor’s degree by an accredited institution required, fields related to marketing preferred
  • Great team player and self-motivational skills strongly preferred
  • Attention to detail and self-organizational skills

We offer attractive remuneration package including medical insurance coverage, performance bonus, overtime payment, time-keeping bonus, meal allowance, public holiday, educational sponsorship scheme, excellent career development opportunities and others benefit package to the right candidate. Interested parties please email your resume in MS Word/PDF format with current and expected salary.

Please visit our website at www.theV.hk for more information.

All information received will be kept in strictly confidential and only for employment related purposes.