Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure. The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan...
Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure. The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available.

Guest Relations Manager - Executive Lounge

Job level Middle
Work exp Minimum 5 Years
Education Associate Degree
Location
Shatin
Employment type Permanent
Benefits 5-day week, Dental plan, Discretionary bonus, Insurance plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Food & Beverage
Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 29/05/2019

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us. With more than 6,900 properties in more than 130 countries, Marriott International offers more opportunities than ever before.

Job Responsibilities

  • Reporting to Front Office Manager, the position is responsible for the operation and performance of the Executive Lounge
  • To maintain the standard of services and provide overall supervision to the Executive Lounge
  • Ensure the check-in/out procedures and service at Executive Floor is up to standard
  • Maintain records pertinent to the guests staying in the Executive Floor
  • Provide basic F&B services at the Executive Lounge
  • Responsible for the proper functioning of all phases of Executive Floor / Executive Lounge operations and to perpetuate high standards of quality and areas of important
  • To provide on-the-job training to new colleagues

 

Requirements

  • Hotel school graduate with Higher Diploma or above is preferable
  • Minimum 5 years hotel related experience and preferable in Executive Floor / Front Office
  • Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
  • Shift duty is required

 

Interested applicants, please complete online application at www.marriott.com/careers or contact Human Resources with expected salary and earliest availability:

Address: 1 On Ping Street, Shatin, N.T. Hong Kong

Tel: 3940 8895 / Fax: 3940 8899

 

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

 

To search all jobs or learn more about Marriott careers:

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.