Joining the Four Seasons Hotel, Hong Kong is the first step to an exciting career with the world's leading operator of luxury hotels and resorts. If you share our commitment to excellence, we want to meet you.
Joining the Four Seasons Hotel, Hong Kong is the first step to an exciting career with the world's leading operator of luxury hotels and resorts. If you share our commitment to excellence, we want to meet you.

Guest Relations Officer - Reservations

Job level Entry
Education Not applicable
Location
Within Hong Kong
Employment type Full Time
Benefits Dental plan, 5-day week, Flexible working hours, Gratuity, Insurance plan, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Food & Beverage
Catering / Hospitality > Others
Published On 27/12/2018

The Job

  • Handle room reservations through E-mail, telephone, fax or central reservation systems referral
  • Process room reservations from the Sales & Marketing office, corporate partner & travel agents
  • Communicate reservation information to the front office and relevant departments

The Person

  • At least 1 year experience in Hotel Front Office/Reservations 
  • Practical usage experience of Opera is a must
  • Pleasant and professional telephone manners
  • Excellent English, Mandarin and Cantonese
  • Able to work on shifts (between 8am - 8pm), weekends & holidays