Guest Service Agent

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Language Chinese - Cantonese, English
Within Hong Kong Hong Kong
Employment type Full Time
Benefits 5-day week, Dental plan, Education subsidies, Insurance plan, Meal allowance, Medical plan, Performance bonus, Special / extra leave
Industry Catering / Food & Beverage
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Catering / Hospitality > Others
Published On 29/01/2018 2018-01-29


  • To ensure that all guests receive efficient and friendly check in and rooming and check out
  • Deliver customer service based on hotel standard & procedures, conduct up-selling and cross selling to maximize hotel revenue


  • Degree / Higher Diploma holder in Hotel Management or related discipline
  • Minimum of 1 year relevant working experience is preferred
  • Presentable, full of confidence and able to work under pressure
  • Fluent in English and Cantonese, additional language would be an advantage


  • 5 days work week
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Special leave
  • Duty meal
  • Education allowance

Interested candidates please send your resume with CURRENT and EXPECTED salary to Human Resources Department (Eaton, Hong Kong, 380 Nathan Road, Kowloon, Hong Kong Tel. 2710 1807) or

For more information on Eaton Hong Kong, please visit

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)