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Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok.  We are ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line.  Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs.  Enjoying spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hour fitness center and rooftop pool. Starting the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.

From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning about each Guest and find ways to brighten their day.  It shines and spreads light wherever it goes.

Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We are ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular shopping...

Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok.  We are ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line.  Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs.  Enjoying spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hour fitness center and rooftop pool. Starting the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.

From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning about each Guest and find ways to brighten their day.  It shines and spreads light wherever it goes.

Guest Service Agent ( Full time/ Part time)

Job level Entry
Education Not applicable
Location
Mongkok Kowloon, Hong Kong
Employment type Full Time
Benefits Dental plan, Insurance plan, Medical plan, Performance bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Published On 26/06/2018 2018-06-26

Responsibilities

  • Provide prompt and courteous service check in / out of guests
  • Provide quality services and handle guests’ enquiries
  • Promote the service and facilities of the Hotel
  • Handles and stores guests’ luggage in a safe and secure
  • Promote Membership Program to guest
  • Ensure the cross departmental communication  
  • Shift duty is required

Requirements

  • Diploma holder in Hospitality Management or relevant discipline
  • 1 year relevant experience will be ab advantage
  • Detail-minded, strong communication and interpersonal skills
  • Good proficiency in written and spoken in English and Chinese. Putonghua and Japanese knowledge would be an advantage
  • Fresh graduates will also be considered .