RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Guest Service Officer (Shopping Malls / Up to $15,000)

Job level Entry
Work exp Less than 1 year To 5 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Insurance plan, Medical plan, MPF, Performance bonus, PRC holidays, Year-end bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Sales / Business Development / Customer Service > Retail Sales
Travel / Tourism > Customer Service / Guest Relations
Published On 22/01/2019

Responsibilities

  • Provide high standard concierge service to tenants/customers in the shopping mall
  • Handle customers’ enquiries & requests
  • Support marketing/promotional activities and the daily operations of the property management services

Requirements

  • Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience
  • Good in spoken and written English and Chinese
  • Competent in spoken Putonghua.