Dorsett Kwun Tong, Hong Kong is a chic business hotel located in the heart of Kowloon East - Kwun Tong, a newly developed commercial hub in Hong Kong. The hotel is just a 8-minute walk away from the MTR station. 361 elegantly appointed guest rooms and suites are complemented by a unique combination of...

Dorsett Kwun Tong, Hong Kong is a chic business hotel located in the heart of Kowloon East - Kwun Tong, a newly developed commercial hub in Hong Kong. The hotel is just a 8-minute walk away from the MTR station.

361 elegantly appointed guest rooms and suites are complemented by a unique combination of unrivalled facilities and amenities. Enjoy combinations of fusion and Cantonese cuisine at the supreme Chinese restaurant La Maison de l'Orient or unwind with an afternoon tea at the Poolside Lounge.

In view of our dynamic operational environment, we are now seeking for a high-calibre individual for the following position: 

Guest Services Agent

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location Kwun Tong
Employment type Full Time
Benefits Dental plan, Discretionary bonus, Meal allowance, Medical plan, Special / extra leave, Statutory holidays
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Travel / Tourism > Customer Service / Guest Relations
Published On 21/09/2016

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following standards of aggressive hospitality and adhering to guidelines and procedures.

Job Requirements

  • Certificate / Diploma in Hotel Management is preferable
  • Good command of both spoken and written English and Chinese
  • With 1 year experience in Hotel Front Desk would be an advantage
  • Responsible, self-motivated and able to work under pressure

Staff Benefit

  • 6 days off per month
  • 12 days or above Annual Leave
  • Paid Statutory Holiday, Birthday Leave, etc.
  • Free Duty Meal
  • Discretionary Performance Bonus
  • Medical & Dental Benefit 

Interested parties please apply with full resume, present and expected salary to Human Resources Department by email to humanresources.kwuntong@dorsetthotels.com or by fax to 3989-6639.

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applicants unsuccessful.