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Passionate team players are invited to bring our ‘Legendary Quality Service’ to new heights

The Excelsior, Hong Kong invites applications for the following position:

Passionate team players are invited to bring our ‘Legendary Quality Service’ to new heights The Excelsior, Hong Kong invites applications for the following position:

Passionate team players are invited to bring our ‘Legendary Quality Service’ to new heights

The Excelsior, Hong Kong invites applications for the following position:

Guest Services Agent

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Causeway Bay Hong Kong Island, Hong Kong
Employment type Full Time
Benefits Dental plan, Medical plan
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Others
Published On 31/03/2018 2018-03-31

Job Responsibilities:

  • To provide prompt and attentive service to hotel guest, handle guest registration in a courteous manner, carries out function and duties according to performance standards as set-forth by management
  • To contribute effort to form team work to ensure highest services standards are being maintained

Job Requirements:

  • Degree or diploma holder in hotel management with a minimum of two years relevant experience in a similar capacity gained with a sizeable luxury hotel  
  • Possess energy and take pride in serving customers  
  • Sensitive to cultural differences and ability to deal with unexpected events  
  • Ability to communicate in English, Cantonese, and Mandarin with guests, colleagues and management in a professional manner  
  • Outstanding customer service, interpersonal, and presentation skills 

 

We offer competitive salary and benefits package to successful candidates.  Please click "HERE" to apply or visit the Mandarin Oriental Hotel Group Career Web Site.

 

 

 

Owned and managed by Mandarin Oriental Hotel Group

 

“We are an equal opportunity employer”

 

For further career opportunities, please visit the Mandarin Oriental Hotel Group Career Web Site:

 

"HERE"

 

Candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful. All data collected will only be used for recruitment purposes.