Guest Services Associate – Executive Floor

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Tsuen Wan
Employment type Full Time
Benefits Discretionary bonus, Education subsidies, Maternity leave, Medical plan, Paternity leave, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Published On 28/04/2018


  • Diploma in Hotel Management or related disciplines
  • Minimum 1 year's relevant experience in guest services or front desk
  • Excellent interpersonal and custom-oriented
  • Proficiency in spoken and written English and Chinese (both Cantonese and Putonghua)


  • To support and assist all aspects of Executive Floor operations
  • To provide courteous and professional service for all guests

Fringe Benefit:

  • Free Duty Meal
  • 12 days Annual Leave
  • Birthday Leave
  • Marriage Leave
  • Full Paid Paternity Leave
  • Medical Benefits (Outpatient and Hospitalization)
  • Staff Dining Privileges
  • Staff Rates on Hotel Guest Room
  • External Training Subsidy
  • Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to:

Director of Human Resources
Panda Hotel
3 Tsuen Wah Street
Tsuen Wan

Fax: 2409 3243

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.