Award-winning and TripAdvisor’s recommended 454-room 4.5-star Dorsett Wanchai, Hong Kong is situated on the former Xin Hua News Agency Building, right amidst the commercial district of Wan Chai and shopping attractions of Causeway Bay. It offers guests convenience and an utmost accommodation experience...

Award-winning and TripAdvisor’s recommended 454-room 4.5-star Dorsett Wanchai, Hong Kong is situated on the former Xin Hua News Agency Building, right amidst the commercial district of Wan Chai and shopping attractions of Causeway Bay. It offers guests convenience and an utmost accommodation experience with its strategic location, unmatched value and a new dimension of comfort. Dorsett Wanchai, Hong Kong carves a niche for itself with its excellent customer service and product innovation. In addition, Dorsett Wanchai, Hong Kong is committed to the continued improvement for the environment and social sustainability performance.

Guest Services Manager

Job level Middle
Work exp 5 Years To 10 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Wanchai
Employment type Full Time
Benefits Competitive pay, Discretionary bonus, General holidays, Medical plan, MPF, Paternity leave, Special / extra leave
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Published On 17/04/2019
  • Higher Diploma in Hotel Management or equivalent
  • Minimum 5 years' relevant experience in Hotel Industry of which at least 2 years' experience in supervisory level
  • Service-oriented with sound knowledge in Front Office Operation
  • Knowledge of using Fidelio Opera is preferred
  • Strong interpersonal and communications skills
  • Outgoing and customer-oriented
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Immediate availability is high preferred
  • Additional 2 day off per month

We offer an attractive remuneration package, benefits and career advancement opportunities. If you are interested in joining us, a dynamic hospitality group, please send your full resume with expected salary and availability to Human Resources Department through one of the following means:

Post: Dorsett Wanchai, Hong Kong, 387-397 Queen's Road East, Wan Chai, Hong Kong

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidentiality and will only be used for applications for relevant / similar post(s) within the Group.

Applicants who do not hear from us within eight weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.