RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Guest Services Officer 大型商場客戶服務主管 ($18-22K / 港島區)

Job level Senior
Work exp 2 Years To 7 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Causeway Bay
Employment type Permanent
Benefits 13-month pay, 5-day week, Additional subsidies, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Maternity leave, Meal allowance, Medical plan, MPF, Special / extra leave, Year-end bonus
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Security / Property Management / Safety Control > Property Management
Travel / Tourism > Customer Service / Guest Relations
Published On 06/11/2019

 

***FLIGHT PURSERS WANTED!***

 

Job Duties

  • Ensure the smooth day-to-day operation of the Concierge Counter to deliver first class services
  • Motivate and monitor subordinates to ensure smooth execution of daily operations
  • Handle customer complaints and feedback where appropriated
  • Conduct briefings and training to front-line staff and reinforce the operation


Requirements

  • Diploma holder 2 years at supervisory level
  • Good negotiation, communication, interpersonal and organization skills with strong leadership
  • Fluency in spoken and written English, Cantonese and competent in spoken Mandarin
  • Proficiency in MS Office (Excel, Word, Powerpoint and outlook)
  • Willing to work on shift (5 days/week)

 

Benefits

  • Double pay
  • Year-end bonus
  • Entitled to PH (17 days/year)
  • Medical / Dental Coverage
  • Meal allowance