RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Guest Services Officer (16 – 18K/Double Pay/5 Days)

Job Duties

  • Handle customer complaints and feedback where appropriated
  • Support marketing activities, continuously strengthen relations with tenants and shoppers
  • Motivate, train and develop subordinates to meet organization’s current and future needs
  • Conduct briefings and training to front-line staff and reinforce the operation
  • Perform other duties/ad hoc projects as assigned by the superior

Requirements

  • Diploma holder with at least 2 year's customer service experience focusing on front-line customer interaction, hotel or shopping mall concierge experience
  • Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus
  • Fluency in spoken and written English, Cantonese and competent in spoken Mandarin
  • Proficiency in MS Office (Excel, Word, Powerpoint and outlook)

 

 

Willing to work on shift (5 days/week)

Entitled to PH (17 days/year)

 

Candidate with more experience will be considered as Senior Guest Services Officer.

 

 

For interested parties please click "Apply" or contact Ms Ciara Wan at 3990 0367 for details.