RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Guest Services Officer (5-day work, Double Pay, 17 day Public Holiday, $18K - $22K)

Job level Middle
Work exp 5 Years To 10 Years
Education Diploma / Certificate
Location
Causeway Bay
Industry Property Management / Consultancy
Job function Construction / Property > Operations / Facility / Property Management
Published On 05/11/2019

Responsibilities:

  • Provide excellent and helpful customer services to shoppers
  • Handle enquiries, requests and complaints from tenants and guests to maintain close relationship
  • Support and assist marketing activities, such as in-mall promotional programs and daily operations
  • Conduct regular bench-marking exercise on Concierge and provide suggestions to the management
  • Motivate subordinates to meet the organizational goal
  • Conduct briefings and training to subordinates

 

 

Requirements:

  • Diploma or above
  • At least 5 years’ customer services experience in frontline customer interaction, hotel or shopping mall concierge experience
  • 2 years or above supervisory level experience would be preferred
  • Excellent communication skills, interpersonal skills and leadership
  • Responsible, active and presentable
  • Good command of spoken and written Cantonese, English and Mandarin
  • Proficient in MS Office

 

What you can expect:

  • 5-day work
  • Public Holiday (17 days/ year)
  • Double pay

 

Work Location: Causeway Bay

 

Salary: $18K - $22K

 

If you are interested, please click “Apply Now” to proceed application or contact Ms. Trista Cheung at 3990 0368 for more detail.