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Head of Expat Distribution, Asia Pacific - Retail Banking and Wealth Management

Job level Senior
Work exp 6 Years To 7 Years
Education Bachelor Degree
Location
Within Hong Kong
Industry Banking
Job function Banking / Finance > Account / Relationship Management
Banking / Finance > Legal / Compliance
Banking / Finance > Retail Banking / Branch Banking
Published On 31/10/2019
ref. 0000DG8J

Some careers shine brighter than others

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Head of Expat Distribution, Asia Pacific.

In this role, you will

  • Acquiring new customers, unlocking new referral corridors and deepening and retaining existing relationships
  • Ensure strong financial discipline is in place to effectively manage the revenue and costs of the Hong Kong Branch
  • Driving strong engagement in collaboration with key Country, Regional and Group teams
  • Ensuring strong focus on customer centricity and driving right customer outcomes
  • Maintaining a balanced approach to risk management through the maintenance of HSBC's internal control standards and all necessary Compliance standards.
  • Promoting, coordinating and championing a positive approach to all tactical and strategic initiatives across the team. 

To be successful in this role, you should meet the following requirements

  • Relevant product knowledge
  • Experience working in relevant environments, i.e. regulated environment
  • Role relevant qualifications specific to Hong Kong regulatory framework and requirements for Hong Kong Monetary Authority and Securities and Futures Commission registration
  • Level 4 diploma qualification, equivalent to QCF level 4 qualification is required
  • Past working experience in a relevant role, i.e. proven experience working in a regulated leadership role.
  • Past working experience on relevant systems
  • Experience of using relevant software packages
  • Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers 
  • Proven experience of leading others and creating an environment that supports and inspires people to develop and deliver
  • Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively and winning over audiences with compelling and persuasive presentations
  • Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same 
  • A comprehensive understanding of risk management and proven experience of ensuring own and others compliance with relevant regulatory processes
  • A track record of successfully identifying and developing significant, complex business propositions, that attract and entrench customers, in a fair and ethical way

For further details and application information please visit our career site, search under reference number 0000DG8J

You’ll achieve more when you join HSBC.

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Issued by The Hongkong and Shanghai Banking Corporation Limited