RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Health Insurance Customer Service Officer (Form 7/$17000-$22000/5 days)

Job level Entry
Work exp 1 Year To 5 Years
Education Associate Degree
Location
Quarry Bay
Benefits 5-day week, Competitive pay, General holidays, Medical plan, MPF, Statutory holidays
Industry Insurance / Pension Funding (MPF)
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 31/08/2019
Salary (HKD) $17,000 - $22,000 / month

Job duties:

  • Address member’s enquiries effectively
  • Make recommendations on member’s needs to improve the quality of customer care standards.
  • Maintain relationship with members through courtesy calls to maximize the level of satisfaction.
  • Provide customer service in response to written enquiries

Requirements:

  • F.7 or above
  • 1 to 2 years’ relevant experience in call center
  • Fluency in written and spoken Cantonese and English
  • Hands on PC skills including Chinese word processing