Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions...
Multisoft Limited is a Hong Kong based network infrastructure service provider, aims at delivering professional and quality of services to our customers, enabling them to increase flexibility, security and availability of their computer networks. Multisoft offers a wide range of total network solutions that allow our customers to selectively or comprehensively enhance their network environments. In term of information value, Multisoft has the technical expertise in building the infrastructure of the enterprise-wide IT system or Internet-based global IT system for our customers. In term of business goal, we have our business professionals to offer business solution to our customers. Therefore, Multisoft equipped with experienced personnel on both areas will offer business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services and supports to our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.Since 2006, we have been growing rapidly and stable, in order to further expand our business for Hong Kong, China, and Overseas, our Company needs more young and energetic people to help developing our business. Here is the opportunity to join our family and to grow with us.Websites: http://www.multisoft.com.hk

Helpdesk Engineer / Support Engineer / Senior Support Engineer

Job level Entry
Education F.5 - F.7 or DSE
Location
Kwun Tong
Employment type Full Time
Benefits Dental plan, Education subsidies, 5-day week, Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Information Technology > IT Project Management
Information Technology > Network / System Admin
Information Technology > Others
Published On 21/02/2019

Responsibilities:

  • Provide helpdesk support to customers
  • Responsible for on-site /remote IT support include hardware diagnostic, operating system, software installation, and troubleshooting
  • Install and configure new PC systems including Application configuration and data migration
  • Supporting Operation System including Windows 10,8,7,XP, MS Office suites , iOS, Android, Video Conference, network multifunction printer
  • Repair and troubleshoot PC/Server related hardware, software and network issues
  • Trouble shooting on Network and system level issue (including Firewall, Exchange , Active Directory and System Backup)
  • Perform regular tasks including system health checking and maintenance
  • Work with hardware/software vendors to resolve relevant IT problems

Requirements:

  • Certificate or Diploma in Computer Science or IT related discipline
  • 2 years relevant working experience
  • Those with 5 years experience or above could be considered for the role of Senior Support Engineer
  • Interested to develop long term career in IT industry
  • Self-motivated, quick learner and strong sense of responsibility
  • Effective team player and excellent interpersonal skills

 

Excellent career prospects will be offered to the right candidates. Salary will be commensurate with qualifications and experience. Attractive remuneration package includes:

  • Medical & Dental benefit
  • Study and Continuous Learning Sponsorship
  • 8-18 working days’ annual leave
  • Discretionary bonus
  • Attendance award
  • On-the-job training
  • Guidance from experienced mentor
  • Illustrious career path for promotion

 

For more information about our company, simply click the following links:

WEBSITE at http://www.multisoft.com.hk/ FACEBOOK at https://www.facebook.com/MultisoftLimited/ YOUTUBE at https://www.youtube.com/user/MultisoftLimited LINKEDLN at https://www.linkedin.com/company/multisoft-limited/

 

Interested parties, please apply with full resume, stating expected salary and available date to Human Resources Department by clicking “” for application.

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