Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services. With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at...

Founded in 1999 by a group of experts from different industries, Seamatch is the leading recruitment services provider of specialist recruitment and HR outsourcing services.

With offices in Beijing, Shanghai, Hong Kong and Singapore, and a team of over 30 professional consultants, we place quality at the center of everything and aim at providing the best services to both our clients and candidates.

 

Helpdesk Specialist / Operation Support Officer

Job level Entry
Work exp No work experience
Education Bachelor Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Industry Information Technology
Job function Banking / Finance > Account / Relationship Management
Information Technology > Help Desk / IT Support
Information Technology > Information Services
Published On 26/05/2020

Responsibilities:

  • Provide helpdesk support and daily support to the clients;
  • Perform daily operations and system monitoring;
  • Provide a full range of user support services;
  • Follow up system problems, find out the real causes and ensure remedial and corrective measures are implemented.

Qualifications and requirements:

  • Degree holder in Business, Finance, Information Technology or any related disciplines preferred;
  • At least 1 years’ relevant working experience;
  • Fresh graduates will also be considered;
  • Handle all the on-going maintenance and client operation support activities;
  • Able to handle multiple concurrent activities;
  • Responsible, independent, proactive with flexible and positive attitude;
  • Strong interpersonal and communication skills are essential;
  • Good command of written and spoken English, Mandarin and Cantonese.