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Simcentric Solutions is a leading Telecommunication and a hosting solution provider in Asia. We are able to deliver enterprise level hosting services to businesses of all sizes around the world. We continuously develop and integrate the best technologies in order to deliver solutions that meet our customer needs.

To cope with our rapid business expansion, we are now inviting talented candidate and self-motivated candidates to fill the following position:

To learn more about Simcentric Solutions, welcome to www.simcentric.com

Simcentric Solutions is a leading Telecommunication and a hosting solution provider in Asia. We are able to deliver enterprise level hosting services to businesses of all sizes around the world. We continuously develop and integrate the best technologies in order to deliver solutions that meet our customer...

Simcentric Solutions is a leading Telecommunication and a hosting solution provider in Asia. We are able to deliver enterprise level hosting services to businesses of all sizes around the world. We continuously develop and integrate the best technologies in order to deliver solutions that meet our customer needs.

To cope with our rapid business expansion, we are now inviting talented candidate and self-motivated candidates to fill the following position:

To learn more about Simcentric Solutions, welcome to www.simcentric.com

Helpdesk Support (Entry Level) x 4 ---Urgent!!

Job level Entry
Education Diploma / Certificate
Location
Within Hong Kong Hong Kong
Employment type
Benefits 5-day week, Medical plan, 13-month pay
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Others
Published On 04/02/2018 2018-02-04

Requirements:

  • Diploma or higher diploma in Computing / Information Technology or equivalent
  • Good command in both spoken and written English and Chinese including Putonghua (Fasttyping is a MUST)
  • Good communications skill, self-motivated and good troubleshooting skill
  • Immediate availability is highly preferred

Responsibilities:

  • Handle phone-in and email support enquiries in using our services
  • Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning
  • Maintain accurate records, Incident handling, problem troubleshooting and escalation to upper tier
  • Install and de-install of customer server
  • Responsible for monitoring and control on the operations of service network and IT infrastructure in Data Center
  • Support all software and hardware; maintain internal network and server administration
  • Ad-hoc technical support during non-office hours is required
  • Shift duties or overnight shift is required

Benefits:

  • 5 day work week
  • On-Job Training
  • Promotion opportunity
  • Medical Allowance
  • Meal Allowance
  • Night Shift Allowance
  • Paid Overtime
  • Employee Referral bonus
  • Attractive remuneration
  • Year-end performance Bonus

Interested parties, please email your resume with current and expected salary as well as availability in MS WORD format by hr@simcentric.com .

All applications will be treated in strict confidence and used solely for recruitment purpose.