RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Hotline Customer Service Assistant/ Officer [No selling / 14- 20K]
| Job level | Entry |
|---|---|
| Work exp | 1 Year To 15 Years or above |
| Education | Diploma / Certificate |
| Language | Chinese - Cantonese, Chinese - Mandarin, English |
| Location |
Within Hong Kong
|
| Employment type | Permanent |
| Benefits | 5-day week, Competitive pay, Dental plan, Insurance plan, Medical plan, Performance bonus, PRC holidays, Special / extra leave |
| Industry | Financial Services / Investment / Securities |
| Job function |
Banking / Finance > General / Operations Sales / Business Development / Customer Service > Customer service / Sales Support Sales / Business Development / Customer Service > Telemarketing / Call Centre |
| Published On | 03/03/2020 |
Responsibilities:
- Provide quality customer services and handle customer inquiries via different channels
- Handle inbound calls of the Customer Services Hotline and follow up with ongoing cases
- Deal with customers' complaints when necessary
- Transfer customers' calls to other relevant departments
Requirements:
- Diploma or above
- At least 1 year hotline customer service experience in any industry, with strong service mindset
Interested applicants please send your resume by clicking to proceed application
cpjobs.com - Hotline Customer Service Assistant/ Officer [No selling / 14- 20K] - is a part of Banking / Finance, Sales / Business Development / Customer Service, Financial Services / Investment / Securities, in Hong Kong, placed by RecruitFirst Ltd