RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Hotline Service Officer (Insurance, $18,000)

Job level Entry
Work exp 1 Year To 4 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Quarry Bay, Wanchai
Employment type Permanent
Benefits 13-month pay, 5-day week, Insurance plan
Industry Insurance
Job function Insurance > Others
Published On 12/02/2019

Duties

  • Delivering quality service and be able to address our member’s enquiries with efficiency
  • Identifying the needs of customers and providing suggestions
  • Constantly making improvement in service standard and maintaining good and long-term relationship with customers
  • Handling phone and email enquiries effectively
  • Ad hoc duties

Requirements

  • Secondary level or above with prior experience in call centre or customer service
  • Experience in healthcare or insurance is an advantage
  • Customer oriented and good interpersonal skills
  • Good attitude with a passion to serve
  • Fluency in written and spoken Cantonese, English and Mandarin

What we offer

  • Working in an energetic and enthusiastic environment with great exposure of diversity
  • Good employee benefits
  • 5 Day work week
  • General holiday
  • Good career prospect