TANGSPAC was founded in Singapore and incorporated since 1994. We also have a branch in HK and have forged alliances with a number of I.T. search and consulting firms in the Asia region. Our main focus is to be a market leader specializing in I.T. resources, consulting and project services. Our group...

TANGSPAC was founded in Singapore and incorporated since 1994. We also have a branch in HK and have forged alliances with a number of I.T. search and consulting firms in the Asia region. Our main focus is to be a market leader specializing in I.T. resources, consulting and project services.

Our group comprises of I.T. recruitment arm, I.T. professional service arm and I.T. consulting and outsourcing arm. Our clients are mainly large Fortune 500 Companies

Please visit our company website at www.tangspac.com

Implementation Manager - Cash Management

Job level Senior
Education Bachelor Degree
Location
Hong Kong Island
Employment type Full Time
Benefits 5-day week, Medical plan
Industry Banking
Job function Banking / Finance > Corporate Banking
Published On 29/05/2019

Our banking client is looking for an experienced Implementation Manager to join the Product Management Team. As part of the core team member, the candidate is required to provide seamless and cost-effective solutions to customers with details as below,

Key Accountabilities

  • Technical Implementation Manager is required to project manage by having a full and effective control of all technical implementation activities, issues, managing customer concerns in an efficient way without affecting the company’s relationship to the customer;
  • Responsible for all required technical integration activities (file format testing, UAT, PVT, etc) during & throughout the whole implementation stage until the service is smoothly delivered for the client;
  • Be a technical expert on global transaction services’ Channel Integration Capabilities (IDEAL, H2H, SWIFT) and work cohesively with the client’s assigned technical resource teams to integrate seamlessly with client’s ERP/TMS systems;
  • Successfully manage all technical implementation issues arising during the implementation stage;
  • Provide customer feedback to Product Management team, commenting on new system requirement, and assisting in live tests;
  • Take the initiative of highlighting ‘gaps’ in the solutions’ functionalities, and referring these to Product Manager.

Job Duties & responsibilities

  • Design & scope the technical solution
    • Countries and products
    • File Formats and messaging
    • Data security and non-repudiation
    • Data flow
    • Any impact to workflow
    • Recommend solutions
    • Setup and roll-out plans
  • Implementation of technical solution
    • Documentation
    • System Configurations (TEST and PROD)
    • System Development, if any
    • System testing (TEST and PROD)
    • Roll-out
  • Continuously manage and support the customers to achieve greater user satisfaction

Requirements

  • General knowledge of client’s ERP systems. In-depth technical knowledge is not required.
  • Post Graduate Degree is preferred.
  • Strong soft skills in the following areas
  • Leadership skill and prior experience in managing a small team is preferred
  • Effective communication skill
  • Planning and organisation skill
  • Effective problem-solving skill
  • Time Management and Ability to work under tight timeline
  • “Can-do” attitude and strong commitment to deliver business objectives
  • Client-centric mindset
  • Change Agent – ability to embrace change positively and effectively
  • Prior experience of global transaction services business is preferred, including general banking knowledge.

If you're interested in applying this role, please kindly send your latest resume to @ com for application. Should you have any questions, please feel free to reach Ms. Conny Li at 2575 5587.