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About this employer

Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners and affiliated companies, FXCM is able to provide abundant FX resources to the global market. Additionally, FXCM has consultation centres in Shanghai, Chengdu and Guangzhou to provide diversified market information.

 

About this employer Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners...
About this employer

Established in 1999 and headquartered in the US, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including the UK and Australia. Through relationships with multiple partners and affiliated companies, FXCM is able to provide abundant FX resources to the global market. Additionally, FXCM has consultation centres in Shanghai, Chengdu and Guangzhou to provide diversified market information.

 

Institutional Operations Associate / Junior Institutional Operations Associate

Job level Entry
Work exp No work experience To 7 Years
Education Bachelor Degree
Location
Causeway Bay Hong Kong Island, Hong Kong
Employment type Permanent
Industry Financial Services
Job function Banking / Finance > Corporate Finance
Banking / Finance > Private Equity / Venture Capital
Banking / Finance > General / Operations
Published On 29/01/2018 2018-01-29

We are seeking career minded and independent individual for an entry level full-time position in our Institutional Operations department. The Associate will be part of a global team providing operational support to an international network of Retail and Institutional clients.

Key Duties and Responsibilities:

(Applies to both Retail and Institutional client segments)

  • Fresh Graduate is welcome if the job holder is potential and eager to develop the career with us as comprehensive on-the-job training is provided.
  • Onboarding and maintaining client accounts.
  • Performing daily operational transactions (deposits/withdrawals/trade reconciliations etc).
  • Customer service and routine correspondence with clients (emails, phone, chat etc).
  • Customize solutions based on unique needs of large volume producing White Labels, Omnibuses, or Prime Broker clients.
  • Liaise with Institutional Sales Associates located within our London, Paris, Berlin, and New York offices on a daily basis.
  • Liaise with other internal departments to fulfill their requests specific to the client segment serviced by Institutional Operations.
  • Compile scheduled and ad-hoc reporting needs such as Volume, Revenue/PnL calculation, etc.
  • Assist, and potentially lead, new firm wide initiatives based on customer demand or regulatory requirement.

Skills/Requirements:

  • Degree Holder in any discipline
  • English fluency: verbal and written.
  • Strong Excel skills with ability to handle data analysis.
  • Detail-oriented with a high level of organizational skills.
  • Self-starter and able to work with minimal supervision.
  • Good customer service skills.
  • Be able to determine priorities and follow up in a timely fashion.
  • Be able to work collaboratively and constructively in a team environment. 

Fringe Benefits:

We are dedicated to fostering a Work Hard Play Hard, Friendly Working Culture being a Participation Organization of Work Life Balance (WLB) for 2017/2018. We are an Equal Opportunity Employer and welcome applications from all walk of life and nationalities with the required skill and experiences.

Leading Remuneration & Supportive Package:

Career Development / In-house and on the job training / Comprehensive Medical Coverage / Life Insurance / Discretionary Bonus / Visa Sponsorship.

Work-Life Balance:

5 day week / Monthly Birthday Staff Party / AL ranging from 10 to 23 working days / Marriage leaves / Full paid Maternity and Paternity leave / Annual Party / Care for Community events.

If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary & availability to [ Apply Now ] for application.

Please visit our Website: http://www.fxcm.com for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.