Insuranced Ops Executive (eCommerce)

He/She is responsible for Operations of MOL Insurance Portal & Middle Office and Insurance Product & Tool Innovation, R&D:

  • To work closely with Market Development Executive (MDE) on the actual servicing and/or processing of all businesses (on MOL) by:-
  • Validating all incoming ETRs/RFQs
  • Facilitating ETR/RFQ process between client and vendor(s)
  • Monitoring, tracking and updating of all online progress in the portal
  • Relevant administrative processing as required ie invoicing
  • To manage contents published/to be published on MOL
  • Static and dynamic contents update, including but not limited to insurance products write-up and descriptions, insurance proposal forms/documents, insurance market news/circulars etc.
  • To oversee the MOL Insurance Tools/Features function
  • Maintain and update of the applicable tools/features/functions functionality and contents within it (from user and MO perspective)
  • Assist client(s) on their usage/input/update of any material information on our tools/features/functions
  • Ensure system and client data is accurately completed and maintained in a timely and effective manner
  • To actively participate with the team in the innovation, research and development of new insurance product(s) and tool(s)
  • Explore, research and study on the feasibility and usefulness of innovative products and tools
  • Work closely with the MDE and assist on the development of such product and tools with relevant internal IT/Products team
  • To handle all other adhoc tasks/responsibilities assigned



  • Possess a Diploma in any discipline, with min 3 years working experience in the general insurance industry and preferably possess relevant general insurance professional certifications
  • Strong knowledge in internal processing and administration within the insurance field
  • Good exposure/knowledge and technical interest in IT and e-commerce businesses for the marine industry
  • Innovative with strong interpersonal skills, meticulous, open-minded and ability to work overtime as required