About The Hong Kong Jockey Club
Remarkable Careers
Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2016/17, the Club's total direct return to the community was HK$30.5 billion. It is Hong Kong's largest single taxpayer, one of the city's major employers and one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.
卓爾不凡的事業前景
香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助政府打擊非法賭博。2016/17年度,馬會直接回饋香港社會305億港元。馬會是全港最大的單一納稅機構,也是香港主要僱主之一,同時位列全球十大慈善捐助機構。馬會將繼續與香港市民「同心同步同進 共創更好未來」。

請即加入香港賽馬會,把握非凡事業發展機會,盡展所長!
Interactive Services Officer (Operations)

Our Interactive Services Department is responsible for the management and development of the fast growing interactive betting channels, including the web-based Online Betting Service (eWin), the Mobile Betting Service (Android / iPhone / Windows Phone betting apps) and various betting devices. These interactive channels in total serve over 1,000,000 customers and contribute close to half of the Club’s betting turnover. The Department also manages all key processes across channels which are essential to account customer’s digital wagering experience.



You will

  • resolve customer enquiries and problems regarding the Club’s interactive betting channels
  • participate in the continuing enhancement and development of eWin and other interactive betting channels to improve customer’s experience
  • participate in the documentation of business requirements for IT to implement or source the required solutions
  • participate in the user acceptance testing
  • supervise and recruit part-time support staff


You should

  • be a degree holder in Business with strong technology knowledge and experience in e-Business OR
  • be a degree holder in Information Systems or Engineering with a keen business sense and ability to take the customer’s viewpoint
  • have at least 3 years’ relevant experience
  • have project management skills and strong interest in e-Business
  • have exposure to customer-centred design and development of e-Commerce web sites and / or portals
  • have experience with preparing user requirements documentation
  • be energetic, creative and persistent in achieving results
  • have excellent written and oral communication skills in both English and Chinese
  • be able to work on shifts round the clock, including Sundays and public holidays


Terms of Employment
The level of appointment will be commensurate with qualifications and experience.



How to Apply

Please send your resume, complete with expected salary and job reference to:

Email : recruit3@hkjc.org.hk
Fax    : 2881-7966
Mail   : Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley,
Hong Kong

 


Find out more about the remarkable opportunity today. Visit our website at http://www.hkjc.com/ now.


We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.


Find out more about this remarkable opportunity today. Visit our website at www.hkjc.com now.
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.