WPG Electronics (HK) Limited is one of the leading Distributor of Electronic Components in Asia Pacific, especially in the Greater China Region. To support the ambitious growth of the business, we are now looking for top-notch professionals to join for the following postion:

WPG Electronics (HK) Limited is one of the leading Distributor of Electronic Components in Asia Pacific, especially in the Greater China Region. To support the ambitious growth of the business, we are now looking for top-notch professionals to join for the following postion:
 

IT Assistant

Job level Entry
Work exp 1 Year To 2 Years
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan, Paternity leave, Year-end bonus
Industry Engineering - Electrical / Electronics / Mechanical
Job function Information Technology > Engineering - Hardware
Information Technology > Network / System Admin
Information Technology > Help Desk / IT Support
Published On 27/12/2018

Responsibilities:

  • Handle IT helpdesk requests from internal users.
  • Handle regular system / network support tasks.
  • Assist to handle issues and requests in the areas of desktop computing, applications, networking, remote access, telecommunications, etc.
  • Provide excellent services on the phone and resolve issues quickly to fulfill users' expectations.
  • Keep internal users informed on request status, progress and updates on the cases.

Requirements:

  • F. 5 or above in Computer Science or related disciplines.
  • Minimum 1-2 years of helpdesk support experience.
  • Good Knowledge of Windows OS, MS Office, Outlook and network troubleshooting.
  • Strong analytical and problems solving skills.
  • Good command of written and spoken Chinese and English.