China Mobile International Limited (CMI), a wholly-owned subsidiary of China Mobile Limited, is one of the largest global telecommunication operators in the world. Listed on the New York Stock Exchange (NYSE:CHL) and The Stock Exchange of Hong Kong Limited (HKEx: 0941); we are headquartered in Hong Kong...

China Mobile International Limited (CMI), a wholly-owned subsidiary of China Mobile Limited, is one of the largest global telecommunication operators in the world. Listed on the New York Stock Exchange (NYSE:CHL) and The Stock Exchange of Hong Kong Limited (HKEx: 0941); we are headquartered in Hong Kong for international business with 20+ country bases across the world.

 

CMI provides a full range of Telecommunication services, ICT and Internet services for the enterprise and carrier wholesales market, including IDD, roaming, Internet, MNC services and Value Added Business.

IT Assistant (Ref: CMIJD-1107-ITAHK)

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Kwai Chung
Employment type Full Time
Benefits Dental plan, 13-month pay, Education subsidies, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Telecommunications
Job function Information Technology > Help Desk / IT Support
Information Technology > Others
Published On 08/11/2019

Job Responsibility:

  • Hands-on system installation and maintenance of Windows, Office, VPN, VDI, Shared Driver, Basic Network, Exchange server and application/Network/Email accounts set up
  • Inventory management of IT assets and software license renewal
  • Provide 1st and 2nd tier technical support via phone, email and remote access tools, Solving IT problems for internal end users or escalate problem to appropriate level support parties
  • Establish and supervise of execution for our Helpdesk policies and procedures for all over sea offices
  • Assist the service quality management and standardize the processing methods and processes of IT events

Job Requirements:

  • Diploma or Degree holders in information Technology, Computer Science or related disciplines
  • 1 to 2 years of experience in office computer maintenance, proficient in office software, computer installation, configuration and troubleshooting methods, familiar with computer hardware, network knowledge. Fresh graduates with relevant academic background are welcome.
  • Strong communication and coordination skills, customer service awareness and teamwork spirit
  • Strong analytical and summary skills, with help desk experience is preferred
  • Good verbal and written English and Chinese. Fluent Putonghua is a plus

 

Interested parties please apply in full resume with current and expected salary by e-mail to hrcmi.chinamobile.com.  Please indicate the reference in the subject line.

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