Saved
More jobs from this company >

Over the past 50 years, the Carrefour group has grown to become one of the world's leading distribution groups. The world's second-largest retailer and the largest in Europe, the group currently operates four main grocery store formats: hypermarkets, supermarkets, cash and carry and convenience stores. The Carrefour group currently has over 12,000 stores, either company-operated or franchises.

Carrefour is seeking for experienced IT professionals to join them as an IT Business Analyst – IT Processes & Performance at their Asia IT office in Kowloon Bay, Hong Kong.

Over the past 50 years, the Carrefour group has grown to become one of the world's leading distribution groups. The world's second-largest retailer and the largest in Europe, the group currently operates four main grocery store formats: hypermarkets, supermarkets, cash and carry and convenience...

Over the past 50 years, the Carrefour group has grown to become one of the world's leading distribution groups. The world's second-largest retailer and the largest in Europe, the group currently operates four main grocery store formats: hypermarkets, supermarkets, cash and carry and convenience stores. The Carrefour group currently has over 12,000 stores, either company-operated or franchises.

Carrefour is seeking for experienced IT professionals to join them as an IT Business Analyst – IT Processes & Performance at their Asia IT office in Kowloon Bay, Hong Kong.

IT Business Analyst – IT Processes & Performance

Job level Entry
Work exp 3 Years To 5 Years
Education Bachelor Degree
Location
Within Hong Kong Hong Kong
Employment type
Industry Trading / Import & Export / Wholesale
Job function Information Technology > IT Project Management
Information Technology > Network / System Admin
Published On 03/08/2018 2018-08-03

Job profile

  • Based in Hong-Kong, interactions with Carrefour Asia teams and Carrefour IT partners
  • Permanent contract
  • Limited travel within Asia
  • Reporting to IT Application/Operation Manager
  • Support the development of nearshore/offshore IT activities to strengthen Carrefour Asia regional back office life cycle
  • Control IT partners’ work (including IT internal delivery team) to ensure execution of agreed processes, and at agreed quality and service level
  • Report performance KPI to management, put improvement action plans in place and coordinate teams
  • Participate to IT process improvements within Carrefour local IT teams and our IT partners in Asia
  • Improve collaboration between teams and enforce usage of Application Life Cycle tools and methodology
  • Process areas: demand management, software development, quality insurance, build & release, service delivery

Mandatory experience

  • Between 3-5 years experience as IT Business Analyst or IT Project Manager
  • Strong analytical skills
  • Strong communication and presentation skills in English
  • Experience in functional specification writing
  • Experience in business process analysis, documentation and re-engineering
  • Understanding of business software / ERP functional design
  • Basic IT project management skills and understanding of software project lifecycle

Nice to have

  • Experience in Application Lifecycle Management software (IBM Rational, HP ALM...)
  • Experience dealing with software vendors and IT service delivery companies
  • Experience in source control, build & release management tools for Java applications
  • Experience in Business Intelligence software
  • Experience in JIRA administration and customization
  • Experience in Kanban/SCRUM/Agile
  • Understanding or experience in IT Helpdesk support processes
  • Microsoft Excel advanced user
  • PL/SQL editors and SQL query writing

Note: skills NOT required

  • Retail industry or system knowledge
  • Advanced IT technical skills (programming, scripting, system admin, database admin…)

Other requirements

  • Fluent in English is mandatory
  • Cantonese and/or Mandarin proficiency is a plus
  • HK permanent resident
  • University degree in IT or related field

Interested parties, please send Resume by email to hr_asia@carrefour.com