For secure and confidential job application, please click the below link to get our email address.
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IT DIGITAL OPERATION MANAGER / UAT SHOPIFY / HYBRIS (fashion e-commerce/Office:Wong Chuk Hang MTR)

Job level Senior
Work exp Minimum 5 Years
Wong Chuk Hang
Employment type Full Time
Benefits 5-day week
Industry Retail - Fashion / Accessories
Job function Digital / Web / Mobile > Webmaster / SEO
Information Technology > IT Management
Information Technology > IT Project Management
Published On 25/03/2020
  • Member of Asian luxury fashion group
  • Fashion & fashion accessories retail chain (50 POS) & e-commerce in Greater China & SE Asia
  • Multiple websites, multiple languages and multiple currencies carrying over 300 fashion brands
  • We are looking for DIGITAL OPERATION MANAGER – with details as follows :
  • Responsible for the multiple websites of the Fashion Group from a technical perspective.
  • Reporting to the Head of Digital/e-Commerce, you will ensure the day to day smooth operations, as well as lead the various developments and updates to improve the digital experience for the customer.
  • To ensure the multiple websites remain online and operational, working with development partners on enhancements, bug fixes as well as new developments. 
  • To work with the Head of Digital/e-Commerce and other key stakeholders to identify a technical roadmap to improve the websites as well as be the key person to drive those projects forward. 
  • To be passionate about delivering the best customer experience and be the technical and operations expert within the e-Commerce team. 
  • Project manage the sprints with the development partners as well as lead the UAT testing cycle and release process.
  • To identify project issues and risks, and to work with stakeholders to review and resolve or mitigate them. 
  • Continuously look at areas where the Group can improve the front-end customer experience across all devices and browsers, proactively highlighting requirements and championing change.
  • Degree holder in the technology field
  • Minimum 5 years of relevant experience within a similar E-commerce environment
  • Experience working across multi-lingual, multi-currency websites 
  • Project management experience across technical projects and releases, including participation in UAT 
  • Hands-on experience with Hybris or Shopify platforms would be ideal but not mandatory 
  • Basic HTML coding experience would be useful 
  • Passionate about the customer and all elements of the customer experience 
  • Familiar with CMS and Project management tools such as Jira as well as be proficient in all Microsoft applications 
  • Proficient of spoken and written English and Chinese (including Mandarin)
  • 5 days work (Mon to Fri 9:00am – 5:30pm) 
  • Office location : Wong Chuk Hang MTR
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