Nascent is a premium recruitment expert and staffing provider for international companies in Hong Kong and across Asia. Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Nascent’s highly personalised...

Nascent is a premium recruitment expert and staffing provider for international companies in Hong Kong and across Asia.


Encompassing local and international placements, contract and temporary staffing, outplacement as well as payroll services across all industry sectors, Nascent’s highly personalised service ensures that its clients find the right talent to meet their human resource needs.

IT Helpdesk (Financial Institution)

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Within Hong Kong
Employment type
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Published On 12/12/2018
Salary (HKD) $20,000 - $25,000 / month

Responsibilities:

  • Provide day-to-day first line end-user support
  • Participate in helpdesk projects and implementation work
  • Assist in negotiation with vendors, outsourcers, and contractors 
  • Responsible for PC desktop equipment procurement, delivery, installation and setup
  • Responsible for keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
  • Responsible for market data user and customer account setup, installation, maintenance, record keeping and cost allocations on payment
  • Liaise with customers to diagnose and report on IT problems

 

Requirements:

  • Degree in Computer Science or equivalent.
  • 1-2 years working experience in Information Technology areas
  • Knowledge/ experience in level one technical support with strong skill in trouble-shooting and soft-skill in handling users
  • Knowledge and experience in using Windows desktop, domain administration, email system and software deployment system
  • Independent and self-motivated team player
  • Good communication skill with English and Chinese