IT Helpdesk (Japanese Speaking) - Please apply directly by email

Job level Entry
Work exp No work experience To 2 Years
Education Diploma / Certificate
Location
Shatin
Employment type Full Time
Benefits 5-day week, Medical plan
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > IT Management
Information Technology > Network / System Admin
Published On 05/12/2019

Responsibilities:

  • Provide customer support and technical issue resolution via email and phone related to end users’ computer, mobile app and/or system

  • Identify trends in customer problems and provide clear feedback to end-users

Job Requirements:

  • Diploma or above
  • Fluency in verbal and written communication skills in Cantonese (Option), English and Japanese 
  • Possess customer-focused mindset and able to troubleshoot PC/console issues via multiple channels such as email, online chat, phone
  • Meticulous team player with a results-driven personality

 

Interested parties, please send your detail resume and expected salary to talent(a)techone.com.hk or by WhatsApp: https://wa.me/85263605600

 

All information gathered will be treated in strict confidence and used for recruitment related purposed only.