Bayou is a premier search firm dedicated to serving the specialized recruitment needs of businesses in the I.T. industry. Bayou’s teams of search consultants are all dedicated and specialized in finding and placing I.T. professionals. We bridge a number of sectors including Executive, Management,...
Bayou is a premier search firm dedicated to serving the specialized recruitment needs of businesses in the I.T. industry. Bayou’s teams of search consultants are all dedicated and specialized in finding and placing I.T. professionals. We bridge a number of sectors including Executive, Management, Infrastructure, Development and Operations.

IT Helpdesk Support (Mon-Fri, 9am-6pm) (Salary Range 14K-25K)

Job level Entry
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Dental plan, Discretionary bonus, Education subsidies, Insurance plan, Medical plan
Industry Information Technology
Job function Information Technology > Engineering - Network
Information Technology > Network / System Admin
Information Technology > Others
Published On 30/09/2019

Job Duties & Responsibilities

  • Provide first / second tier helpdesk support to users via phone, remote tool or on-site
  • Handle daily server operation, support & set up, software & hardware troubleshooting
  • Coordinate with vendor for system maintenance and project implementation
  • Provide technical solution to users with friendly communication

 

Qualifications / Requirements

  • Diploma or above in I.T. or related disciplines.
  • Experienced in customer services or handling support calls.
  • Knowledge in MS product, networking, printer, etc.
  • Proven communication and interpersonal skills.
  • Fresh graduates with less experience will also be considered

 

Interested parties please send your resume and expected salary by clicking

  • All applications will be treated in strict confidential and used for recruitment purpose.
  • Unsuccessful candidates will be considered for other vacancies.