HKMS has been providing Corporate and Recruitment services for clients from various industries for over 40 years. With care and diligence, our performance delights every party. For more information, please visit www.hkmanagers.com  

HKMS has been providing Corporate and Recruitment services for clients from various industries for over 40 years. With care and diligence, our performance delights every party. For more information, please visit www.hkmanagers.com  


IT Operations Support (Perm, in-house)

Job level Entry
Work exp Minimum 1 Year
Education Bachelor Degree
Location
Wanchai
Employment type Full Time
Benefits 5-day week
Industry Accounting / Audit / Taxation
Job function Information Technology > Help Desk / IT Support
Published On 20/05/2020

Our client is a leading global accounting firm and looking for a bright and energetic IT Operations Support to join their expanding team. Don't miss out this opportunity!

 

IT Operations Support

 

Responsibilities:

  • Helping to execute the internal IT helpdesk function and contribute to the structure and methods used to service the IT needs of the overall firm.
  • Take responsibility for and coordinate fault resolution from first report to conclusion.
  • Corresponding with the current IT suppliers and the firm to provision support.
  • Attaining knowledge of all systems and networks as well as to research subjects as prescribed by IT Manager to achieve the same.
  • Update and implement changes to the new software package due to be installed across the firm.
  • Assist in project rollout and deployment as well as perform any ad-hoc duties assigned by IT manager.
  • Provide basic end-user training on office tools / applications.
  • Liaise with vendors to maintain the computer equipment in good conditions.

Requirements:

  • High Diploma holder or above in Information Technology or related discipline.
  • At least 1 year of relevant experience in a corporate IT environment, with experience in a professional services industry preferred.
  • Skilled in Microsoft Windows Server 2003/2008/2016, Active Directory, SQL and Office365.
  • Experience in supporting Firewall appliance, Routers, Switches, VLAN, WAN, VPN & Remote Access Solution.
  • Independent with logical thinking.
  • Excellent communication skills and capable of interacting tactfully with people.
  • Self-motivated and capable to work under pressure.
  • Good command of written and spoken English and Chinese.

Click "Apply Now" and start the chat today!