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About this employer

I-Access Group Ltd is the holding company of the largest discount broker, I-Access Investors Ltd, in Hong Kong. I-Access Investors Ltd offers comprehensive financial services to over 60,000 retail clients. We would like to invite highly qualified and enthusiastic candidates to join our Group for the following positions.

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About this employer I-Access Group Ltd is the holding company of the largest discount broker, I-Access Investors Ltd, in Hong Kong. I-Access Investors Ltd offers comprehensive financial services to over 60,000 retail clients. We would like to invite highly qualified and enthusiastic candidates to join...
About this employer

I-Access Group Ltd is the holding company of the largest discount broker, I-Access Investors Ltd, in Hong Kong. I-Access Investors Ltd offers comprehensive financial services to over 60,000 retail clients. We would like to invite highly qualified and enthusiastic candidates to join our Group for the following positions.

Read more

IT Support

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Kwun Tong Kowloon, Hong Kong
Employment type Full Time
Industry Financial Services
Job function Information Technology > Network / System Admin
Information Technology > Software Development
Information Technology > Testing
Published On 04/09/2018 2018-09-04

 

Responsibilities:

  • Handle IT helpdesk requests from internal users.
  • Handle regular system / network support tasks.
  • Assist to handle issues and requests in the areas of desktop computing, applications, networking, remote access, telecommunications, etc.
  • Provide excellent services on the phone and resolve issues quickly to fulfill users' expectations.
  • Keep internal users informed on request status, progress and updates on the cases

Requirements:

  • F. 5 or above in Computer Science or related disciplines.
  • Minimum 1-2 years of helpdesk support experience.
  • Good Knowledge of Windows OS, MS Office, Outlook and network troubleshooting.
  • Strong analytical and problems solving skills.
  • Good command of written and spoken Chinese and English.

 

 

We offer attractive remuneration package with fringe benefits to right candidates. Interested parties please send resume with present and expected salary via email to [ Apply Now ] or by fax 2850 5786.

(Personal data collected will be used for recruitment purpose only.)