I-Access Group Ltd is the holding company of the Hong Kong largest discount broker, I-Access Investors Ltd, in Hong Kong. I-Access Investors Ltd offers comprehensive financial services to over 60,000 retail clients. We would like to invite highly qualified and enthusiastic candidates to join us for...

I-Access Group Ltd is the holding company of the Hong Kong largest discount broker, I-Access Investors Ltd, in Hong Kong. I-Access Investors Ltd offers comprehensive financial services to over 60,000 retail clients. We would like to invite highly qualified and enthusiastic candidates to join us for the following position.

IT Support

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Kwun Tong
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan
Industry Financial Services / Investment / Securities
Job function Information Technology > Network / System Admin
Banking / Finance > General / Operations
Published On 31/10/2019

Responsibilities:

  • Handle IT helpdesk requests from internal users.
  • Handle regular system / network support tasks.
  • Assist to handle issues and requests in the areas of desktop computing, applications, networking, remote access, telecommunications, etc.
  • Provide excellent services on the phone and resolve issues quickly to fulfill users' expectations.
  • Keep internal users informed on request status, progress and updates on the cases.

Requirements:

  • F. 5 or above in Computer Science or related disciplines.
  • Minimum 1-2 years of helpdesk support experience.
  • Good Knowledge of Windows OS, MS Office, Outlook and network troubleshooting.
  • Strong analytical and problems solving skills.
  • Good command of written and spoken Chinese and English.

 

We offer attractive remuneration package with fringe benefits to right candidates. Interested parties please send resume with present and expected salary by clicking

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