We are a HK based global company (Stock Code: 0552.HK) specializing in providing infrastructure support services in connection with telecommunications network consultancy, design, construction, enhancement and maintenance.  Our customers include major telecommunications operators, equipment manufacturers, government...

We are a HK based global company (Stock Code: 0552.HK) specializing in providing infrastructure support services in connection with telecommunications network consultancy, design, construction, enhancement and maintenance.  Our customers include major telecommunications operators, equipment manufacturers, government agencies/ departments, and large corporations.  We are expanding and requiring high caliber person to fill the following positions: 

IT Support Engineer

Job level Entry
Education Not applicable
Location
Tsimshatsui
Employment type Full Time
Benefits Dental plan, 5-day week, Medical plan, Performance bonus
Industry Telecommunications
Job function Information Technology > Help Desk / IT Support
Information Technology > IT Management
Information Technology > Network / System Admin
Published On 02/08/2019

Job Duties:

  • Troubleshoot and upgrade software, hardware, and network incidents for workstations and office equipment, including operating systems and software applications
  • Set up network, email and application accounts
  • Record, update and document requests using the IT service desk system
  • Install and configure new IT equipment
  • Create, maintain and publish relevant support documentation

Job Requirements

  • Diploma or above in electronics/computer science, engineering or an equivalent combination of education; other related disciplines will be considered
  • Around 1 year's relevant experience
  • Experience in IT maintenance project is highly preferred
  • Good communication & interpersonal skills and positive personality
  • Good command of spoken and written Chinese and English, proficiency in Mandarin is an advantage
  • Fresh graduates are also welcome