CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting...

CL Smart Sourcing Limited was established in 2005 and specialized in recruiting IT professionals to our clients. The industries include but not limited to NGO, Multinational Companies, Listed Companies, Local Enterprises of telecommunications, retails, marketing, IT service providers, finance, accounting / law firms, designer house, manufacturing, security, education institutes and SME etc. Over the years, we possess a substantial database of IT talents in various job natures and job levels. Our recruitment expertise is able provide solutions to minimize the manpower for sourcing the right candidates.

IT Support Engineer

Job level Entry
Education Diploma / Certificate
Location
Kowloon City
Employment type Full Time
Benefits 5-day week, Medical plan, Paid overtime
Industry Information Technology
Job function Information Technology > Engineering - Hardware
Information Technology > Help Desk / IT Support
Information Technology > Others
Published On 31/10/2019
Salary (HKD) $13,000 - $15,000

Responsibilities

  • Investigating, troubleshooting, isolating and documenting IT problems
  • Mainly provide remote support
  • Keep track the case status and make escalation to vendor/related parties whenever applicable
  • Liaise with customers to diagnose and report on problem situations
  • Initiate the appropriate corrective actions using established procedure as emergency needs arise
  • Perform other related duties as assigned

 

Requirements

  • Diploma Holder in Information Technology or equivalent
  • With at least 6 months IT support working experience
  • Knowledge in PC & mail client support, e.g. Outlook
  • Experience in Microsoft O365 is better
  • Higher Diploma or above in Computer Science, or related disciplines
  • Knowledge of LAN and WAN would be advantageous
  • Good customer service and interpersonal skills
  • Self-motivated, customer oriented and able to work under pressure
  • Proficiency in spoken and written in both Chinese and English

 

If interest for the above job, please send detailed resume with academic background & work history via email:   For more job opportunity, please visit our website: www.clts.com

 

The personal information is collected for recruitment purpose only.