IT Support Engineer

Job level Entry
Work exp Minimum 1 Year
Education Associate Degree
Location
Within Hong Kong
Employment type Permanent
Industry HR / Recruitment Services / Personnel Agency
Job function Information Technology > Network / System Admin
Information Technology > Technical Writing / Consulting
Merchandising / Purchasing > Others
Published On 25/11/2019

Responsibilities:

  • Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
  • Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system

Requirements:

  • High Diploma holder in Computer Studies, Information Services or related disciplines;
  • Minimum 1-2 years relevant experience in a technical support role, experience in large corporate industry or multinational companies is preferred;
  • Good understanding of network , Microsoft technologies and cloud server environments
  • Experience in writing IT documentation is an advantage;
  • Strong communication and interpersonal skills and foreigner vendor liaison experience;
  • A proactive problem solver with customer focused mindset
  • Good command of spoken and written English and Chinese
  • Willing to work on shift with including public holidays

***** Please provide your expected salary in your CV for reference ***** Interested party, please send your details resume with current and expected salary to our Human Resources Department by clicking Apply Now with MS WORD Format ONLY.

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.