PKF Hong Kong Limited is a member firm of PKF International Limited, one of the leading global professional services organizations with around 300 member firms in more than 125 countries providing accounting and business advisory services throughout the world. To cope with our business growth, we are...

PKF Hong Kong Limited is a member firm of PKF International Limited, one of the leading global professional services organizations with around 300 member firms in more than 125 countries providing accounting and business advisory services throughout the world. To cope with our business growth, we are seeking for energetic, passionate, service oriented associates to join us for the following position:

IT Support / Helpdesk Support/ IT Analyst - up to 30K

Job level Entry
Work exp Minimum 1 Year
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week
Industry Accounting / Audit / Taxation
Job function Information Technology > Network / System Admin
Information Technology > Help Desk / IT Support
Information Technology > Engineering - Network
Published On 14/06/2019

Job Scope

Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following :

  • Provide technical assistance including online support for internal users
  • Provide technical service support according to the business needs
  • Provide support and solution including Servers, Mail services, PC systems, networks, security policy, software and hardware as well as internally developed applications
  • Carry out troubleshooting, problem analysis and system recovery for network equipment and servers
  • Provide end-user training on office tools / applications
  • Liaise with vendors to maintain the computer equipment in good conditions
  • Maintain helpdesk procedures and documentation
  • Assist in project rollout and deployment
  • Perform installation, configuration and implementation on desktop and notebook

Requirements :

  • A higher diploma / degree in Information System or a related discipline; or equivalent work experience
  • At least 1 year of relevant experience in a corporate IT environment, with experience in a professional services industry preferred, fresh graduated is also be considered
  • Skilled in Microsoft Windows 2K3/2K8/2016 Server, Active Directory, SQL and Office365.
  • Experience in supporting Firewall appliance, Routers, Switches, VLAN, WAN, VPN & Remote Access Solution
  • Excellent communication skills and capable of interacting tactfully with people
  • Self motivated and capable to work under pressure
  • Good command of written and spoken English and Chinese


Provide 5 days work, excellent benefit & salary package of up to HK$30K and good career growth opportunities to the successful candidates. Interested parties can send full resume with current and expected salary to: Human Resources Department, PKF Hong Kong Limited, 26/F, Citicorp Centre, 18 Whitfield Road, Causeway Bay, Hong Kong, or click recruitment@pkf-hk.com to submit your application.

Personal data collected would be used for recruitment purposes only