IT TECHNICAL SUPPORT SPECIALIST/Officer – manufacturer/trading/5 days

Job level Middle
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Manufacturing - Others
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > System / Business Analyst
Published On 25/03/2018
Manufacturer and supplier of architectural and decorative glass work with factories in both Hong Kong and Shenzhen - a specialist in glass processing and the eminent leader in the Hong Kong glass industry - Providing customers with specialized products and services, as well as collaborates with top property developers and contractors in Hong Kong – we are looking for a TECHNICAL SUPPORT SPECIALIST – with details as follows :
  • Diploma or above in Computer Science / Information System / Information Technology
  • 2-5 years relevant working experiences in VMWare ESX / ESXi Server, Active Directory, DNS, Exchange Server, SQL Server, router and firewall, IBM hardware
  • Knowledge of common ERP package such as Microsoft Dynamics/Axapta is an absolute advantage.
  • Hands on experience in troubleshooting PC and network related problems
  • Good communications and interpersonal skills, detail-oriented and efficient
  • Provide technical support and second line diagnostics to different level of end-users
  • Responsible for system roll out and implementation, documentation and reporting
  • Assist in AD upgrade and ERP upgrade
  • Assist in server turning, housekeeping, backup and recovery
  • Measure business needs against security concerns and recommend necessary changes to enhance information systems security
  • Maintain the hardware and software inventory
  • Travel to Shenzhen factory if necessary (not frequent, not regular)
  • 5 days woprk
  • Fresh graduates will relevant IT knowledge will be considered for the post of Technical Support Officer (2 posts)
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