ONE Recruitment places professionals in Legal and Compliance, Banking and Finance, Retail and General Commercial sectors. We have the highest ethical standards and experienced team with extensive business connections across different industries and sectors. Should you have enquiries, please feel free...

ONE Recruitment places professionals in Legal and Compliance, Banking and Finance, Retail and General Commercial sectors.

We have the highest ethical standards and experienced team with extensive business connections across different industries and sectors.

Should you have enquiries, please feel free to contact us via  or 2525-3353.

IT Trainer (50k x 13) + Year end Bonus

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Central
Employment type Full Time
Benefits Dental plan, 13-month pay, 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Business Services / Consulting Services
Job function Information Technology > IT Project Management
Information Technology > Others
Legal / Professional Services > Legal & Compliance
Published On 21/06/2020
Our client, an  international law firm is urgently looking for an IT Trainer to join their team in Central.

Job Responsibilities:
  •  Conduct formal classroom training for users and personal one-on-one training sessions for new joiners
  •  Provide remote training sessions with other offices using GoToMeeting software and lab practice sessions
  • Develop training materials, including course outlines, user guides, practice exercises, instructional sheets, and quick reference cards for the firm’s technology in conjunction with Information Systems standards
  • Respond to requests for training classes or classroom reservations utilizing the intranet training calendar
  • Maintain classroom conditions (cleanliness, equipment installed and fully operational) and supplies
  • Maintain adequate quantities of training materials
  • Collaborate with other Information Systems Trainers and Computer Support staff to develop materials and presentations for upcoming classes
  • Attend Train-the-Trainer classes
  •  Cross train Computer Support team on new programs and applications
  • Solicit student evaluations upon completion of training classes and communicate results to Training Manager and appropriate department heads
  • Complete weekly follow-up e-mails to users to maintain positive user perspective
  • Develop video tutorials in conjunction with Information Systems standards
  • Assist with Word template creation and support for the various departments
  • Attend weekly trainers’ meeting held by the Training Manager
  • Periodically visit other offices to conduct training
  • Periodic visits to the New York office  to meet with the Information Systems Training Manager, trainers and support staff may be required
  • Work closely with Computer Support team in Hong Kong to provide outstanding support to users in the firm’s three offices in Asia
  • Respond to, research and resolve user inquiries for first- and second-level support received via telephone, e-mail or walk-in, in a timely and efficient manner
Job Requirements:
  • Bachelor degree holder with at least 3 years experience in IT training and technical support within legal or professional services firms
  • Sound knowledge in technology training with solid literacy in computer software and IT technology
  • Strong technical skills in Microsoft Wndow 7, Office 2010, Outlook 2010 or 2013 products is needed
  • Good knowledge in InterActon, DeltaVew, Aderant, Desksite is a definite advantage
  • Good computer hardware skills, deployment skills is high recommended
  • Fluent English and Mandarin is a must
  • Interested parties with Banking IT training experience will also be considered