JAPANESE SPEAKING CUSTOMER SERVICE OFFICER/Senior Sales Coordinator - Japan MNC/trading/mfg/5 days

Job level Middle
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Manufacturing - Others
Job function Marketing / Public Relations > Marketing - Brand / Product Management
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 23/03/2018
Japanese multinational manufacturer of own brand office equipment and office automation products - with trading office in Hong Kong and factories in China and Asia Pacific region – is looking for a JAPANESE SPEAKING CUSTOMER SERVICE OFFICER - with details as follows :
  • University graduates in any subjects; Business Studies an advantage
  • Business level Japanese, English, Chinese and Mandarin
  • 1 to 2 yr working experiences in manufacturers / trading companies / logistics or equivalent
  • Experience in customer service / sales coordination / order processing will be a plus
  • Self-motivated, strong interpersonal & communication skills
  • Knowledge in SAP system is preferable, not a must
  • Proficient in computer , such as MS Word, Excel and Email
  • Experience work in Japanese companies a plus
  • Reporting to the Customer Service Manager
  • Working in a Customer Service Department of 6 staff
  • Responsible for order processing, replenishment and routine orders follow up.
  • Coordinate with customers and internal parties for logistics arrangement.
  • Providing professional customer service & order processing
  • No trips needed
  • 5 days work (Mon to Fri 9:00am – 5:20pm)
  • 12 days annual leave
  • 13 months salary + performance bonus (past record 14 months salary)
  • Medical benefits
  • Candidates with more solid experience will be considered for the post of Japanese Speaking Senior Customer Service Officer (2 posts)

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